Neotiqa Recovery command centre dashboardNeotiqa Recovery command centre dashboard

No Win,
No Fee

You pay nothing upfront and nothing if we do not recover. Our commission is just 15% to 25%, based on how overdue the invoice is.

Soft, Professional
Approach

No aggression and no threats. We treat the debtor as your future client, so the working relationship stays intact while the money comes back.

Near Cost-Neutral
Recovery

UK law lets you reclaim interest and compensation on late payments. These additions often cover our entire fee, so recovery can cost you nothing.

Fast
Results

Most invoices are resolved within two to four weeks. More than half of debtors respond within seven days of our first contact.

Ready to Recover What You're Owed?
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Recovery That Fits the Debt

Whether the invoice slipped a few weeks past due or has been outstanding for months, we have a structured, professional process to recover it.

We chase the money so you don't have to.

"A Calmer Way to Get Paid"

Chasing late payers is awkward, especially when you want to keep the client. We step in as a professional third party and handle the whole conversation for you.

Submit your invoices
Recovering an overdue invoice

We handle the awkward part.

"Firm but Always Professional"

Carefully written emails, well-timed calls, payment plan options, and a formal Letter Before Action when it is needed. Each step escalates a little, but we never threaten anything we cannot follow through on.

Talk to us
A professional recovery sequence

Get paid without burning the relationship.

"The Debtor Is Your Future Client"

Our entire approach is built to recover the money while protecting the working relationship, so you can keep doing business once the invoice is settled.

  • Relationship-first recovery
Submit your invoices
Settled invoice, relationship intact
How It Works

From submission to recovered funds in 5 simple steps.

We handle the entire recovery process professionally so you can focus on running your business.

Step-01 :
Submit Your
Invoices

Upload your case through our portal or speak to our team. We need the invoice, the debtor company details, and any relevant correspondence.

  • Upload Invoices
  • Debtor Details
  • No Upfront Cost
Step-02 :
Case
Assessment

We confirm the debtor is a UK limited company, check the debt is valid, and plan the approach. You can set a settlement floor if you are open to negotiation.

  • Debt Verified
  • UK Limited Company
  • Settlement Floor Set
Step-03 :
Professional
Contact

We reach out to the debtor with a firm but collaborative email. No aggression and no threats. We explain the situation and always offer a payment plan.

  • Firm but Polite
  • Payment Plans Offered
  • Relationship Preserved
Step-04 :
Structured
Follow-Up

Over roughly 30 days we run a staged sequence of four emails and two calls, each escalating a little. The final step is a formal Letter Before Action citing the Late Payment Act.

  • Four Emails, Two Calls
  • Measured Escalation
  • Letter Before Action
Step-05 :
Recovery &
Payment

Once payment is secured, funds are transferred to you minus our agreed commission. If we do not recover, you pay nothing.

  • Funds Transferred
  • Commission on Success
  • No Win, No Fee

0

%+

Resolved within 7 days of first contact

0

%+

Recovery rate on debts under 6 months

0

days

Average case resolution time

£

0

Upfront cost. No win, no fee.

Client Feedback

Real Recoveries, Real Relationships.

We do one thing well: getting you paid while protecting your Relationships.

GT
Graham Thompson
Sales and Growth Manager, Anglian Group
Paid in full, client kept

We had three invoices sitting unpaid with a client we genuinely wanted to keep, somewhere around £18,000 in total. I was dreading chasing it myself. Neotiqa handled the whole thing calmly and professionally, and we had the money within a fortnight. Best of all, we are still working with that client today.

JD
Jonathan Daniels
Managing Director, City Care Networks
Money I had written off

A client owed us a little over £9,000 and had gone quiet for months. I had mentally written it off as a bad debt. I sent it to Neotiqa as a last resort and they recovered the full amount in just under three weeks. With the statutory interest added on, it barely cost us anything.

The Late Payment Act

You're Probably Owed More Than You Think

UK law entitles your business to charge interest and compensation on late B2B payments. These costs are payable by the debtor, not by you, and they often cover our entire commission.

Statutory Interest

8% plus the Bank of England base rate, calculated from the day payment was due. The longer it stays unpaid, the more is owed.

Fixed Compensation

A fixed sum on top of the interest: £40 for debts up to £999.99, £70 from £1,000 to £9,999.99, and £100 for £10,000 and above.

Paid by the Debtor

These additions are legally the debtor's responsibility, not yours. In many cases they cover our entire fee, so your recovery can cost you nothing.

Simple, No Win No Fee Pricing

You only pay when we recover. No upfront fees, no hidden costs. Commission depends on how overdue the invoice is.

What you would receive

An estimate based on a standard case (up to 90 days), assuming the full balance is recovered.

Invoice amount£8,000
Our commission (15%)- £1,200
Statutory interest (8% + 4.00% base)+ £157.81
Fixed compensation+ £70
Net you receive£7,027.81

The debtor also owes £227.81 in statutory additions, which offsets most of our fee.

Submit your invoices

Not ready yet? Talk to us first about your situation.

FAQs

Common questions about our commercial debt recovery service:

You submit the unpaid invoice and the debtor's details. We confirm the debt is valid, then contact the debtor on your behalf with a professional, collaborative sequence of emails and calls over around 30 days. We always offer a payment plan. Once the money is recovered, it is passed to you minus our commission.
Nothing upfront, and nothing at all if we do not recover. Our commission is 15% for invoices up to 90 days overdue, 20% for 91 to 180 days, and 25% for invoices over 180 days. In many cases the statutory interest and compensation we recover under UK law offset most or all of that commission.
B2B commercial invoices between UK limited companies. We do not handle consumer debt, and we do not take on debts that are genuinely disputed or contested, as those are better resolved through other routes.
No. Our entire approach is built to preserve it. We stay professional and collaborative at every stage, never aggressive, and we treat the debtor as your future client. Most of our clients carry on working with the customer once the invoice is settled.
Most cases are resolved within two to four weeks, and more than half of debtors respond within seven days of our first contact. The older a debt gets, the harder it is to recover, so acting early makes a real difference.
Then you pay nothing. No win, no fee means exactly that. There is no upfront charge and no fee at all unless we successfully recover your money.
It is a UK law that entitles businesses to charge interest and compensation on late B2B payments. The interest is 8% plus the Bank of England base rate, and there is fixed compensation of £40, £70 or £100 depending on the size of the invoice. These costs are payable by the debtor, and they often cover our entire commission.
The invoice itself, the debtor company's name and contact details, and any relevant correspondence or payment history. The more context you can share, the smoother the recovery tends to be.
Not at the moment. We specialise in UK B2B debt between limited companies, which keeps us within a clear legal framework and lets us recover effectively.

Let's Recover What You're Owed

Tell us about the debt and we will come back with a free, no-obligation assessment.

Fill out the form and our recovery team will be in touch shortly. No upfront cost, no obligation.